RCI Court Case: Class Action Lawsuit Ruling Is In

The long awaited RCI court case has recently been heard in the High Court of England & Wales.

RCI, one of the most famous exchange companies, has over 3.7 million members worldwide with over 700,000 within Europe alone.  RCI have been accused of misleading owners and falsifying the available properties within the exchange pool for the public to utilise by “skimming off” the available units that clients have deposited in, whilst still retaining the rental funds.  In America, two similar class action claims have already been agreed and settled where irregularities with the exchange pool have been identified.

RCI are also accused of making highly sought after inventory available exclusively to its own staff and managers through incentive and reward schemes and telling the unwitting exchange that the same properties they hold for personal use are “unavailable”.

As a timeshare owner, this case will be a familiar one and we at Harlow Consultants are told about the frustration of exchanging on a weekly basis.  It tops one of the main reasons owners feel mislead and mis-sold.  The options have recently become even more limiting now, as more and more home resorts are illegally changing their units to floating weeks.  this means not only is it impossible to get an exchange, but you also lose the back of still taking your home week as you may not have reserved it in advance within enough time to secure the useage.

RCI have been found guilty as they breached its fiduciary duties of care towards its members and that their actions amount to prejudicial conduct against their members.

RCI had to concede and admit to wrongdoing.